We strive to improve our cloud based hire business software by actively listening to our users and implementing the features that they need. We have worked tirelessly to bring you new features and functionality based on users feedback and needs, that many of our users have been beta testing over the past few months. We look forward to continuing our journey together to make the best software even better!

ACCOUNTS UPDATES

• Set up multiple accounts packages linked to different depots or virtual depots – As many hire companies operate more than one company in the same depot, or different companies at different depots, and sometimes using different accounting software for different companies or sharing some but not others, etc., HireHop has developed a simple new and unique feature to handle this complex problem.  HireHop has the ability to assign different accounting software company accounts, from Sage 50, Sage Business Cloud, QuickBooks and Xero (with more to come), to different depots or virtual depots.
• New and improved integrations with Xero and Quickbooks, including live sync functionality – this means that as soon as an invoice, PO or credit note is approved in HireHop it will appear in your accounts package, and payments will come back into HireHop seamlessly. View setup pages for Xero here, and Quickbooks here.
• New accounts integrations to Sage 50 and Sage Business Cloud.
• Batch/bulk invoicing that can be forward or backdated. Available from Home-Management-Batch Invoicing, simply choose the jobs you wish to invoice and set the invoice status (draft, awaiting approval or approved) and the date you wish to invoice up-to. Once issued you can even email the invoices off to all the relevant clients at the click of a button.
• Early returns – a new option has been added to Jobs to ‘Allow early returns’. If this option is selected, an item will be charged up-to the date that it is checked in. For example if you have 2 items on a job for 2 weeks but Item 1 was returned after 1 week, with allow early returns enabled Item 1 would be charged for 1 week and Item 2 for the full 2 weeks. If early returns is disabled, both items are charged for the full 2 weeks.
• Part invoicing up-to a date on normal and open-ended hires. When creating an invoice simply choose the date you want the invoice to charge up-to. The date can be the current date or in the past or future.
• Invoices, credit notes and purchase orders can have prefixes, and these prefixes can differ for each accounting package.
• US sales tax support – HireHop now has the ability to better utilise US sales tax, setting each depot (or virtual depot) to a default rate, with the ability to change that rate or manually enter the tax amount charged.
• Ledger correction payments when syncing.

GENERAL UPDATES

• Supplying items can now change charging structure – so if an item is listed as daily, in the supplying list you can change this to a weekly rate for only that item in the supplying list.
• Locking Jobs – jobs can now be locked in 2 ways to prevent certain job changes. No changes can be made, even in Admin mode, unless the job is unlocked.
  • Manager lock – The manager of the job or an Administrator can unlock the job.
  • Admin Lock – Only the Administrator can unlock the job.
• Documents available in all supported Languages – If you have customers who speak one of HireHop’s supported languages, you can simply add documents in that language to send to them in their native language.  We also tweaked and did a general cleanup of all template documents, setting page headers, etc.
• New languages available – HireHop is now available in English, Spanish, French, Japanese, Portuguese, Norwegian, Swedish and Slovak.
• Extra depot limiting permissions – Users can be set permissions to only see jobs, projects, stock, consumables, packages, services and contacts assigned to their own depot only.  There are also permissions to stop users changing their depot and the depots of jobs, stock, etc.
• Customer signature capture document – The new ‘Signature Receipt’ document allows users to open the document on any device to be signed by the recipient. Once signed pressing save saves a copy of the document and signature to the files tab of the job, capturing the exact time it was signed and the HireHop user who took the signature. If you don’t see this on your list of documents Printable from a job, it can be added from Home-Settings-Documents-New.
• Users can add a photo and telephone number for themselves in Settings – Documents can also incorporate these extra fields.
• Report updates and fixes, including a revamped Invoices to be Exported report.
• Integration with VehoCheck.
• Custom fields available on invoices, credit notes and purchase orders.
• Speed improvements and other bug fixes.

We strive to improve our cloud based hire business software by actively listening to our users and implementing the features that they need. We have worked tirelessly to bring you new features and functionality based on users feedback and needs, that many of our users have been beta testing over the past few months. We look forward to continuing our journey together to make the best software even better!

History Logging

New and improved GDPR compliant history logging throughout the system enabling users to view all changes.

Access the History Log from the Menu from Jobs and Projects as well as Hire, Sales, Labour Management and Packages.

No Shortfall Custom Items

If you don’t want a custom item to appear as a shortage, this feature is for you!

Simply tick the ‚no shortfall‘ checkbox when creating the custom item, as shown in the image below.

Limit Stock To Depots

For companies that use the multi-depot feature, you can now limit stock items to only be seen and used from certain depots by entering the depot limitations on them within stock management.

This can be applied to Hire, Sales and Labour items, Virtual Items and Packages.

New and Improved HireHop Marketplace

The HireHop online marketplace has been revamped and updated, improving the experience for visitors to the website looking to hire your stock! Click here to search the marketplace and view your listings.

The marketplace is easily searchable through HireHop by users looking to sub-hire equipment, or potential customers searching Google for items that you hire.

To list any hire item on the marketplace, simply navigate Home-Management-Hire Stock Management, edit or create a new item and ensure that a Description (used for marketing) has been entered, alongside a Marketing category. By entering information in these two fields, your item will be added to the marketplace. Note that a price is not required; however is preferred by Google and including a price will likely give your listing a higher Google ranking.

New Reports

More reports have been added and existing ones have been updated to allow for further analysis of your data at the click of a button!

The reports have also been re-designed for better visibility and user experience.

SCA Compliant

We have been working tirelessly over the past months to get HireHop ready for the upcoming EU legislation SCA.

This will not effect your usage of  HireHop and is something that most users will never encounter.

API Extension and More Custom Fields Available

More User Permissions and Search Filters

Speed and Security Improvements 

Bug Fixes and Other Minor Improvements

We strive to improve our cloud based hire business software by actively listening to our users and implementing the features that they need. We have worked tirelessly to bring you new features and functionality based on users feedback and needs, that many of our users have been beta testing over the past few months. We look forward to continuing our journey together to make the best software even better!

Plugins

Add even more features to your HireHop account through plugins! Multi-Currency is now available as a paid plugin with many more free and paid add-ons to come.

Administrators of monthly subscribed accounts can add and remove plugins by navigating Home-Settings-Subscription-Edit. Once your plugins have been selected, you will be informed how much your updated subscription will be and you will be charged any extra amount once confirmed.

For annual subscribers who are interested in any of our plugins, please contact us.

Multi-Currency

If you work in different currencies, this is for you!

Multi-Currency is available as a plugin at a small monthly cost, which can be set up by following the above instructions. Once enabled, you will have access to unlimited currencies, which can be set throughout the company, depot, job, invoices and purchase orders.

For example, you can quote a job in one currency, send invoices in different currencies and create purchase orders in multiple currencies too. When setting the currency, click on link displayed to take you to the relevant xe.com conversion page for the latest currency conversion rates, and simply enter the rate that you wish to use.

New Resource Planner 

In addition to the existing Resource Planner, the new planner is a more detailed way of viewing and allocating resources to your jobs.

Navigate Home-Management-Resource Management to set up your resources and their skills (labour items) and click on the Resource Planner to view your resources and your labour shortfalls on jobs. Easily switch between Standard and Advanced views from the top right of the screen to make use of both powerful tools!

The advanced resource planner lists out your jobs containing labour items and the specific labour items required on the top of the screen. Click on a particular slot to see which resources are available/unavailable on the bottom half of the screen and assign the chosen resource to the job.

You can also print and email documents directly from the resource planner too!

Tip: if you use the Resource Planner regularly, add the Planner as a Home Page tile from your Settings.

Prioritised Items

By enabling this new feature from Company Settings, jobs that are booked (or set to Provisional) first takes priority over jobs booked later.

Example: I own 1 of Item X. I have 2 enquiries for this item with overlapping dates. The first job that is set to Provisional/Booked will not show a shortfall.

An extra column of ‘Remainder’ is added to the job, which indicates how many of the item are left after the job’s usage. In the above case, Job 1 will show Available -1; Remainder 0, all in black as the item is prioritised for this job and there is no shortfall. Job 2 will show Available -1; Remainder -1 in red as the shortfall is on this job.

However, Job 1 may only be for 1 day, whereas Job 2 is a much more profitable 2 weeks, so users with permission can re-order priorities to alter item availability. To do this, click on the Available number of the specific item within the Supplying list and choose Items priority on the top right of the screen. Drag and drop the to rearrange the priority. This can also be done through the Availability Grid on the Home page.

From the same screen, users also have the ability to set Jobs priority, whereby a job can be moved to the top or bottom of the priority list to affect the priority and availability of all items within that job.

Virtual Depots

Create a virtual depot by navigating Home-Management-Depot Management-New with the parent/sibling Depot selected.

Virtual Depots share assets with their sibling & parent depots, which may be used for the separation of departments or in cases where multiple companies use the same stock. Virtual Depots can have a different logo, address, VAT number, separate invoice sequences and much more, with even more features to come.

Email Sending

Retry or edit if an email fails to send from your server.

To set up your email accounts and ensure your settings are correct, users can navigate Home-Settings-Your Settings.

PDF Rendering Options

More power with 2 PDF rendering engines; Webkit and Chromium.

Barcode Search

Now also from the Menu within Hire Stock Management as well as searching for a Barcode from Home-Search by Number.

Telematics

Add your telematics links to your assets for asset tracking.

Better Gmail Integration

More User Permissions, Search Filters & Settings

Navigating Home-Settings-Your Settings, a new user option is ‚Date autocorrect‘. Leave it at ‚Yes‘ to remain how it is, or change the Setting to ‚No‘ to stop HireHop auto-correcting job date errors when creating or editing a job (e.g. if the Job Finish date is set before the Job Start Date). If an error is detected, instead of auto-correcting, the user will instead be greeted by an warning.

Speed and Security Improvements 

Bug Fixes and Other Minor Improvements

We strive to improve our cloud based hire business software by actively listening to our users and implementing the features that they need. We have worked tirelessly to bring you new features and functionality based on users feedback and needs, that many of our users have been beta testing over the past few months. We look forward to continuing our journey together to make the best software even better!

Logging

Set up the logging settings for your hire stock items from the Menu within Hire Stock Management. Once set up, you will be prompted on the check-in of an asset to log the amount used. This could be lamp hours, generator hours or blade size on a wall chaser for example. View, track and document the logging history of your assets!

Bespoke price structure editor

HireHop introduces the new simple price structure designer allowing more flexibility on pricing structures for items on jobs of different durations. Navigate Home-Settings-Company Settings-Edit Price Structures-Custom Price Structures to create and edit your own price structures, setting the period and multipliers required. Once saved, this structure will be available to be allocated to your stock items via the price duration drop-down in stock management. Custom price structures allocated to items override and take precedence over the Job price structure for that item.

New Documents

Navigate Home-Settings-Documents-New to add in two newly created documents.

The ‘project carnet’ document, allows you to print boxed reports of assets, including weights, values and country of origin to create your carnet reports for all jobs within a project in a single click of a button.

If you would like a ‘signature receipt’ on delivery, this document allows the recipient to sign the page, and pressing Save captures the signature with the date/time it was signed.

More Home Page Tiles

Now set management pages of Resource Planner, Hire Stock Management, Resource Management, Sales Stock Management and Address book as your Home page tiles. You can find this option in Home-Settings-Your Settings-Set home page tiles…

New Languages

HireHop is now available in Spanish and Norwegian, with more languages to come! Each user can also view HireHop in English, French, Portuguese and Swedish, by selecting the Language in their User Settings.

Stock Utilisation Report

Stock Utilisation is a new report that is accessible from the Home page, and contains the following columns:

• Utilisation = How many jobs the item was used on over the period
• Utilisation % = Percentage of jobs done over period item was used on, so if it was used on half your jobs it would say 50%
• Qty in stock = How many you currently have in stock
• Used = How many used over the period, so if 10 jobs used 2 on each job, it would say 20
• Used % = This is the percentage of how many you hold in stock used on average on each job, so if I have 10 in stock and on average I use 2.5 a job, it would say 25%.
• Hire In Cost = How much spent hiring it in

Two key columns are the percentage ones as the higher they both are, the more the stock has been used.  If, for example, Used % and Utilisation % are always high and there is quite a high hire in cost, you should definitely be looking at buying more.  On the other hand, if your Utilisation is low and Used % is low, you should perhaps look at selling some off. Click on the Name of the item to open up another report that breaks down the hires over the period into a graph so you can see exactly how it was used.

Help Videos

Need reminding of how a particular module works or have staff who are new to the system?

We have created short how-to videos throughout the system, which are available by clicking here, or on the Help pop-out of the relevant screen.

Smart Categories

Within Hire Stock Management, and when adding items onto your supplying list, the categories now shown are the parent categories only. Click on a parent category to show all items inside that category, as well as all the sub-categories, which can be selected to further filter the list.

New shortcuts, settings and user permissions

• Creating an invoice, click on the total owing to add a custom item with that amount.
• Ignore, Confirm or Prevent assets whose Service, PAT Test, or other tests such as Loler, have expired or will be expiring on the particular job, from being checked out. Administrators can set this up in Company Settings, to ignore test failures, confirm failures requiring a double scan to check the asset out, or prevent the asset from being checked onto the job altogether.
• More user permissions:
  • Override the test settings above by allowing the check out of test failures
  • Allow certain users to only open their own jobs and projects
  • Prevent or allow early checkout of jobs

See if you have shortfalls at a glance

If you have a shortfall of any items on the Supplying list of your Job, the Supplying tab will go red as a warning indicator. As soon as the shortages have been accounted for, the Supplying tab will go back to black.

Email integration

Further email integration features, including integration with Google, 365 and Microsoft Exchange servers.

Speed and security improvements

Continued speed improvements with faster servers and general speed improvements, making some parts of the system 10x faster! HireHop is 100% HTTPS, with even more improved security.

Bug fixes, other minor improvements and much more to come!

We strive to improve our cloud based hire business software by actively listening to our users and implementing the features that they need. We have worked tirelessly to bring you new features and functionality based on users feedback and needs, that many of our users have been beta testing over the past few months. We look forward to continuing our journey together to make the best software even better!

Reserving Assets

By popular demand – you can now pre-book specific assets onto jobs!

To reserve an asset onto a future Job, within the Supplying List, simply select the Stock item in question, click on Menu and Reserve Assets.

You will then be greeted with a pop-up screen similar to the below showing all the assets available to be reserved. Choose the asset/s and Save.

Note that the status of the job must be Provisional or onwards in order to reserve assets. 

To enable permission to reserve assets, go Home-Settings-Users-Menu-User Permissions and ensure reserve assets is checked. 

Additionally, from the Asset page, you can now also view all reservations for an asset via the Reserved tab!

Of course, you can also build documents, reports and Carnets with reserved asset fields. Look for fields containing ‚reserved‘ through our list of fields, to see all fields available to use for our HireHop Documents, by clicking here.

Use Multiple Email Addresses

Only with HireHop!

All users now have the ability to set up unlimited email accounts and choose which email address an email is sent from. 

Every email is sent from you, saves in your email sent folder AND on the Job too!

Office 365 Integration 

And now with seamless Office 365 integration! Simply enter your 365 hosted email address into your email settings and you’re ready to go. You don’t even need your password. If you are not a 365 user, you can also choose from Microsoft Exchange and Google servers, or simply input your IMAP and SMTP settings. 

Don’t forget you can also sign into HireHop using your Office 365 or Google credentials.

Flagged Status on Assets

Do you ever have an asset that is damaged but still usable? Use the flagged asset status to note any issues but keep the asset in stock.

You can view flagged asset information on the Availability Grid and within a Job too.

First Day of the Week

Each user can now select their own option for the first day of the week. 

Navigate Home-Settings-Your Settings-First Day of the Week to select your preferred option. 

Numbering PDF Pages

Print or Email your PDF Documents in the normal way and check the ‚Add page numbering‘ box for a simple way to include page numbers on the bottom of each page.

Exporting Stock Data to Your Website

Generate an export link to integrate to your own website via our powerful API. 

You can generate the data link from the Menu of Hire Stock Management-Get data link, ensuring that an administrator has first set an export key from Company Settings. 

General Improvements and Speed Enhancements

We can’t list every update we do (you’ll get bored reading through the long list), as we regularly release new minor enhancements and features to help make your life easier such as more document fields, system speed increases, additional data fields and the list goes on.

• Ignore – Allows assets with test/service failures to be scanned out.
• Confirm – Brings up a warning of test/scan failures, but allows the user to scan again to confirm and check out. See User Permissions below.
• Prevent – Does not allow the asset to be scanned out.

SuperSearch

Searching in the Picker has become more powerful!

When adding a new listed item within your Supplying list, use the top SuperSearch Bar to intelligently search by Name, Alternative Name and Category.

Customise the Picker

Open the Picker by viewing your Supplying List and choosing New-Add listed items. Now you can simply drag and drop the visible columns into your chosen order. Additionally, choose which columns to show by selecting the Settings cog in the top right hand corner and selecting/deselecting the fields you wish to see.

Note: this is the only customisation that is set per computer rather than per user, to maintain visibility on different screen sizes.

Delete Scans

Scanned the wrong item? Now you can delete a item you’ve checked in or out!

Checking a job out – If you have scanned out the incorrect item or no code checked an item you shouldn’t have, ensuring ‚Hide completed items‘ is deselected in the bottom left hand corner, select the stock item in question and click ‚View Details‘. Then simply select the item you have checked out and ‚Delete‘.

Checking a job in – If you have scanned in the incorrect item or no code checked an item you shouldn’t have, ensuring ‚Hide completed items‘ is deselected in the bottom left hand corner, select the stock item in question and click ‚View Details‘. Then simply select the item you have checked in and ‚Delete‘.

Alternative Name

Perhaps you have a nickname for your Stock, or would like to quote in another language? Choose an Alternative Name for your Stock and display the Name, Alternative Name or both in your Documents.

Alternative Name search has also been enabled in our Picker’s new SuperSearch bar.

How to use: for Documents the print field is ALT_NAME. If there is no alternative name, the NAME field will be used.

Sales Stock Valuation Report

From the Home Page, select the Reports tab and click on ‚Sales stock valuation‘ to quickly reveal an exportable list of your Sales Stock items, Quantities and their total Valuation, as per the example below.

Invoices to be Exported Report

From the Home Page, select the Reports tab and click on ‚Invoices to be exported‘ to quickly reveal an exportable list of all Invoices and credit notes which have not been exported to date, as per the example below. Export invoices to Quickbooks, Xero, CSV, XML or Excel directly from the Report.

Document Print Flag

Further enhance your customised documents!

Set up a default flag for your Hire Stock, e.g. Important or Not Important, and allow your customised documents to identify the default flag and format the document accordingly.

How to use: If you DO NOT set the flag in the Picker pop-up window (“none” selected), the default flag will be imported. Setting the flag for items within the Picker to anything but “none” will override the default flag and set all items to the new flag chosen.

More Fields and New Document Merging Features

View the up-to-date extensive list of HireHop Document fields here – https://s.myhirehop.com/modules/docmaker/fields.php 

Bug Fixes and Enhancements

Minor bug fixes and enhancements.

HireHop is offering a New Service – Document Creation

Make your documents stand out! Commission our specialist developers to create tailored documents just for you.

For enquiries, please call 020 8905 1830 or e-mail info@hirehop.com. POA.

At HireHop, we have just released another new feature in our cloud software for hire companies, multi level Autopulls, as well as detached Autopulls. We have also extended the Autopull feature to add greater functionality, making it easier to use for your staff.

As you can see above, the Yamaha QL5 mixer has an Autopull of of a Digital Stage box and headphones (the stage box Autpulls can also be inserted, including the compulsory locking power cable). These two items are the most common and most of the time, all the user needs to see, however there are more items available for the Autopull as is evident by the „Click to show extended view…„. By clicking this, other items that are not commonly edited will display as below:

Visible now are Autopulls that have been set to be „Extended view only“, many in this example are compulsory, however there is a WiFi router that can now be removed from your items list.

We have extended the Autopull prompts to:-

• Prompt (unselected) – The item will appear in the list when new, but not be automatically checked.
• Prompt (selected) – The item will appear in the list when new, and will be checked.
• Compulsory (no prompt) – The Autopull will be inserted and cannot be removed or edited.
• Conditional prompt – The item will be inserted when a new item is added, however it can be subsequently edited, it is like an editable Compulsory.
• Detached reminder – This is NOT a linked Autopull, adding this item will append it to your list after, in the above case, after the Yamaha QL5 mixing desk.

When editing the Autopull, you can also set if it is only visible in the Extended View, thus reducing screen clutter and uncommon options for your staff.  When adding a new item, if there are no Prompts or Detached reminders, the Autopull dialog will not appear, however editing the item or its Autopulls, the Autopulls will always appear regardless.

HireHop also gives you the ability to add virtual items as Autopulls.

HireHop has just released another new feature in their rental management software, being virtual stock items. A virtual item is something that is not a tangible item, for example a „drill kit“ that comprises of a drill, two chucks and a transformer.

The advantage of virtual items is that you can see the availability dependent on what it comprises of. For example, the „drill kit“ requires 2 x chucks, 1 x drill and 1 x transformer. If you have 3 x drills, 9 x chucks and 20 x transformers available, the availability of the „drill kit“ would be 3, being limited by the  3 available drills.  However, if you had 10 x drills available, the availability of the „drill kit“ would now be 4, limited by the 9 available chucks, as 2 x chucks are needed for a complete kit, and you can only make up 4 complete „drill kits“ from what is available.

Virtual items are identical to stock items, except they can’t have assets.  To create a virtual stock item, go to the Rental Stock Management page, click the new button, and select „New virtual item“.

To set what a virtual item consist of, you just add „Autopulls“, just as you would to a normal stock item. We have just added an additional type to Autopulls, being a „Conditional prompt“, meaning the available types of Autopull are now:-

• Prompt (unselected) – The item will appear in the list when new, but not be automatically ticked.
• Prompt (selected) – The item will appear in the list when new, and will be ticked.
• Compulsory (no prompt) – The Autopull will be inserted and cannot be removed or edited.
• Conditional prompt – The item will be inserted when a new item is added, however it can be subsequently edited, it is like an editable Compulsory.
• Detached reminder – This is NOT a linked Autopull, adding this item will append it to your list after the main item.

We currently have many more exciting and amazing features currently undergoing beta testing that will soon be available to all users, so remember to subscribe to our Facebook page or Twitter feed to be notified about all future improvements and additions.